Over the last several years, businesses have become more familiar with Managed IT Services and are turning to them more and more for management of certain IT functions, specifically email hosting, storage, backup and recovery, and network monitoring. Furthermore, it’s pretty clear that the demand for managed services shows no signs of slowing down — an increasing number of small and middle market businesses are leveraging Managed IT Services for a variety of reasons today:
- To gain access to newer technologies
- Realize better uptime
- Free up internal IT staff to focus on more strategic projects
While managed services are not a one-size-fits-all solution, they do offer a clear-cut solution to a number of significant business challenges faced by businesses of all shapes and sizes, including:
Are spent each week by your employees fixing their computer problems.
1. High Hardware Costs
One of the biggest business values of managed services is greater cost savings. IT budgets consist of many items: hardware costs, software and network infrastructure costs and maintenance costs, to name a few. Technology architectures are incredibly expensive to buy, with no guarantees they won’t be obsolete within two years.
2. Increasingly Specialized Technologies
Traditionally, companies could hire a handful of IT staff to build, manage and troubleshoot problems across the entire IT enterprise. Now, in order to ensure high performance and availability, IT teams are built for each IT function (ex. data center, security, etc.).
3. Increasing Costs of Qualified Personnel
IT personnel are in high demand… and they don’t come cheap. Because managed IT services are focused solely on IT, they often have the ability to attract and retain some of the best talent in the market. They invest heavily in training, and their relationships with hardware and software vendors allows them quickly get up to speed on the latest technology so they can deploy and support it for you.
4. Scarcity of Qualified Personnel
Even if you do have an IT team, do you have enough? Are the people you do have completely up to their ears with maintenance? When it comes to managed IT services, because they work with many kinds of businesses — inside and outside of your specific industry — they have the ability to learn from mistakes made by other industries. They can bring a wealth of outside knowledge to help your current team thrive.
5. Opportunity Cost of Constant Maintenance
If unencumbered by maintenance, members of your IT team could focus on business enhancing projects such as updating your CRM or developing new lead generation analytics, etc.