At Verity IT, our mission is to make technology easier to consume and navigate for our clients, while helping them understand the truth behind their IT networks and systems — we simplify the complicated so that clients can get back to focusing on what’s important, their business.
Ready for Your Next Career Move?
Career OpportunitiesWe’ll Give You 6 Reasons to Work at Verity IT.
Health Benefits
Comprehensive health insurance: Medical, Dental and Vision.
401k Match
A competitive 401k match program.
Growth & Learning
On-going training, learning and career growth opportunities.
Great Culture
An exhilarating work environment that makes you love where you work.
On-Site Gym
On-site fitness facility offering an indoor pool, sports courts and classes.
Free Garage Parking
Free covered parking garage with direct building access.
Current Job Openings: Apply Now
Account Executive – Downers Grove, IL
Are you the one? We are looking for sales hunters to join us.
Account Executive - Downers Grove, IL
The Account Executive is responsible for pursuing new prospects for Verity IT’s Managed IT Services. Do you enjoy hunting for new business? Are you skilled at getting prospects on the phone? If so, this could be the job for you.
Who am I selling to?
Our Account Executives are chasing down companies with 10-250 employees.
What are my goals?
The Account Executive is responsible for meeting Verity IT’s monthly/quarterly quota by prospecting, qualifying and closing opportunities with owners or decision makers of small to mid-sized business (SMBs).
How does Verity IT help me win?
We have invested in a number of tools and training to help you have more conversations with the right prospects.
- Salesforce
- ZoomInfo
- Product training
- Subject Matter Experts available to help with sales calls
- Marketing resources
What am I selling?
You are selling our outsourced IT services to businesses. You can also sell security awareness training services, VoIP services, and other technology services.
How much will I make?
That depends on how much you sell. Earning potential is unlimited but based on what you sell. How good are you at sales? Yes, you can easily earn six figures with the right work ethic.
What about benefits?
We have great benefits.
- Health, dental and vision insurance coverage
- 401k match
- Mileage reimbursement program
- Mobile technology reimbursement
- Frequent SPIF reward opportunities
- On-site health club
- Robust in-house training
- Career path growth
Why should I apply?
Verity IT is an established IT Service Provider who focuses on combining unparalleled customer service with cutting–edge technology solutions and IT strategy for our small and medium-sized business clients.
We are in growth mode. If you are a results-oriented, people person with a proven track record of closing sales — let’s connect. As we grow, you can grow with us. Apply to learn more.
Essential Duties & Responsibilities:
| 80% Selling |
|
| 20% Other |
|
Experience:
- Minimum 2 years of B2B sales experience, hunters only.
- Previous experience with developing own leads and prospecting for brand new business.
- Prior experience selling in one of the following industries is a plus: IT Services, IT Hardware, Software, SaaS or Cloud Services.
Office Location:
2001 Butterfield Road, Suite 102
Downers Grove, IL 60515
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Senior Account Executive – Downers Grove, IL
We are looking for experienced sales hunters to join us.
Senior Account Executive - Downers Grove, IL
The Senior Account Executive is responsible for pursuing new prospects for Verity IT’s Managed IT Services. Are you skilled at selling to mid-sized businesses? If so, this could be the job for you.
Who am I selling to?
Our Senior Account Executives are chasing down companies with 50–500 employees.
What are my goals?
The Senior Account Executive is responsible for meeting Verity IT’s monthly quota by selling new recurring managed services.
How does Verity IT help me win?
We have invested in a number of tools and training to help you have more conversations with the right prospects.
- Salesforce
- ZoomInfo
- Product training
- Subject Matter Experts available to help with sales calls
- Marketing resources
What am I selling?
You are selling our outsourced IT services to businesses. You can also sell security awareness training services, VoIP services, and other technology services.
How much will I make?
That depends on how much you sell. Earning potential is unlimited but based on what you sell. How good are you at sales? Yes, you can easily earn six figures with the right work ethic.
What about benefits?
We have great benefits.
- Health, dental and vision insurance coverage
- 401k match
- Mileage reimbursement program
- Mobile technology reimbursement
- Frequent SPIF reward opportunities
- On-site health club
- Robust in-house training
- Career path growth
Why should I apply?
Verity IT is an established IT Service Provider who focuses on combining unparalleled customer service with cutting–edge technology solutions and IT strategy for our small and medium-sized business clients.
We are in growth mode. If you are a results-oriented, people person with a proven track record of closing sales — let’s connect. As we grow, you can grow with us. Apply to learn more.
Essential Duties & Responsibilities:
| 80% Selling |
|
| 20% Other |
|
Experience:
- Minimum 4 years of B2B sales experience, hunters only.
- Previous experience with developing own leads and prospecting for brand new business.
- Prior experience selling in one of the following industries is a plus: IT Services, IT Hardware, Software, SaaS or Cloud Services.
Office Location:
2001 Butterfield Road, Suite 102
Downers Grove, IL 60515
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Systems Engineer – Downers Grove, IL
Do you like fast paced environments and supporting various systems?
Systems Engineer - Downers Grove, IL
The Managed Services Systems Engineer will use professional technology skills and experience to maintain and enhance all network infrastructure, server/storage hardware, virtualization technology, application management and end user support for various Clients.
This position participates in the planning and implementation of system provisioning and maintenance that is consistent with the company workflows and processes, while following industry best practices. The (SE) is responsible for designing, implementing, and supporting network and systems infrastructure solutions for our customers.
The ideal individual for this role will need to demonstrate strong organizational and communication skills, as well as a passion for Information Technology. The SE must be a team player, yet work well independently. He or she is a consummate IT professional, detail oriented and self-motivated individual who excels at successfully and efficiently solving end-user IT problems.
Responsibilities and Duties:
- Serve as primary engineering contact for Managed Services Clients. Assist Clients onsite and remotely as needed.
- Set up and install new systems and network equipment
- Identify and resolve network and related system performance problems
- Perform Best Practices Administration of (SANDSS):
- Systems
- Applications
- Networks
- Desktops
- Storage
- Security
- Keep abreast of latest technology and industry trends, recommend equipment and system enhancements, upgrades and/or replacements as necessary to meet the IT needs of the organization
- Maintain and update client documentation and diagrams
- Troubleshoot server, workstation and network related problems
- Interface with external vendors as necessary
- Resolve problems with data backup systems and maintain recovery procedures
- Support of client systems on a regular, scheduled and emergency basis
- Develop Standard Operating Procedures for various technologies widely adopted across company clients
- Report to the company Service Manager
Qualifications & Skills:
- At least 3+ years of experience that is directly related to the duties and responsibilities specified, direct managed services work experience is required
- Microsoft Windows experience including system implementation, management and documentation
- Network infrastructure administration of routers, firewalls and switches
- Strong written/verbal communication skills, critical thinking and problem solving skills
- Hands-on in a help desk environment and consulting experience is preferred
- Bachelor’s degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable
- Desired certifications:
- Microsoft Certified Solutions Expert (MCSE)
- Microsoft Certified Azure Administrator/Expert
- VMware Certified Professional 6 – Data Center Virtualization (VCP6-DCV)
- Cisco Certified Network Associate (CCNA Routing and Switching)
- Citrix Certified Associate – Virtualization (CCA – V)
- Experience with ConnectWise family of products or similar service management system is preferred
- This position requires access to an insured vehicle and a valid drivers license.
Benefits and Perks
- From our comprehensive benefits and compensation package, to our technical and professional growth programs, we think that you will be pleased with what we have to offer you as an employee.
- Medical/Dental Benefits
- Life/AD&D
- Voluntary Vision and Additional Life
- 401K Plan
- Professional Certification Program
- Onsite Gym
Office Location:
2001 Butterfield Road, Suite 102
Downers Grove, IL 60515
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Account Executive – Orlando, FL
Are you the one? We are looking for sales hunters to join us.
Account Executive - Orlando, FL
The Account Executive is responsible for pursuing new prospects for Verity IT’s Managed IT Services. Do you enjoy hunting for new business? Are you skilled at getting prospects on the phone? If so, this could be the job for you.
Who am I selling to?
Our Account Executives are chasing down companies with 10-250 employees.
What are my goals?
The Account Executive is responsible for meeting Verity IT’s monthly/quarterly quota by prospecting, qualifying and closing opportunities with owners or decision makers of small to mid-sized business (SMBs).
How does Verity IT help me win?
We have invested in a number of tools and training to help you have more conversations with the right prospects.
- Salesforce
- ZoomInfo
- Product training
- Subject Matter Experts available to help with sales calls
- Marketing resources
What am I selling?
You are selling our outsourced IT services to businesses. You can also sell security awareness training services, VoIP services, and other technology services.
How much will I make?
That depends on how much you sell. Earning potential is unlimited but based on what you sell. How good are you at sales? Yes, you can easily earn six figures with the right work ethic.
What about benefits?
We have great benefits.
- Health, dental and vision insurance coverage
- 401k match
- Mileage reimbursement program
- Mobile technology reimbursement
- Frequent SPIF reward opportunities
- On-site health club
- Robust in-house training
- Career path growth
Why should I apply?
Verity IT is an established IT Service Provider who focuses on combining unparalleled customer service with cutting–edge technology solutions and IT strategy for our small and medium-sized business clients.
We are in growth mode. If you are a results-oriented, people person with a proven track record of closing sales — let’s connect. As we grow, you can grow with us. Apply to learn more.
Essential Duties & Responsibilities:
| 80% Selling |
|
| 20% Other |
|
Experience:
- Minimum 2 years of B2B sales experience, hunters only.
- Previous experience with developing own leads and prospecting for brand new business.
- Prior experience selling in one of the following industries is a plus: IT Services, IT Hardware, Software, SaaS or Cloud Services.
Office Location:
Sanford, FL
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Order Entry Specialist – Downers Grove, IL
Come join us on our journey.
Order Entry Specialist - Downers Grove, IL
The Order Entry specialist will utilize estimating software, accounting software and professional services automation (PSA) system to provide estimates, purchase equipment, receive equipment and work with our various team members to ensure delivery to clients.
The Order Entry specialist is also responsible for ensuring that Verity IT is receiving competitive pricing from our vendors and working with the various departments to maintain necessary vendor certifications for purchasing.
Responsibilities and Duties:
Follows up on the status of open orders with vendors.
Provides updates to internal stakeholders, in some cases clients, on current and outstanding requests.
Updates manager on order discrepancies and delays in deliverables to and from the vendor, which may impact the client.
Obtains quotes from vendors on standard equipment i.e., laptops/desktops, and non-standard equipment requests.
Serve as liaison to vendors and suppliers including obtaining quotes on hardware and software as requested by Management.
Adheres to defined procedures and practices to determine appropriate actions in line with company policies of good, ethical purchasing practices.
Actively seek out and advise management of ways to continuously improve the quality of the process or methods employed in the day-to-day activities of the function and participate in implementation of approved changes.
Ensure timely placement of all purchasing requests and response on vendor quotes.
Tracking of all orders from quote to deliver, working with the service delivery team to ensure they receive the proper orders for delivery/installation within the expected time frame.
Develop and work with vendors and partners to improve pricing, shipping discounts, etc.
Support all branch offices with internal purchasing needs.
Ensuring all orders that are placed are recorded and invoiced correctly.
Conduct necessary weekly reporting.
Assist with additional administrative duties.
Experience:
Experience in MS office products.
Ability to prioritize work to meet all deadlines and focus on solutions to problems/obstacles.
Ability to negotiate cost savings with vendors.
Strong communicator.
Proactive, not reactive.
Previous experience with purchasing at a technology company a plus.
The ability to learn quickly and adapt to changing requirements.
Strong interpersonal skills required to effectively communicate with users, staff and vendors, high accuracy in work, attention to detail.
Passion for teamwork, continuing education, problem solving and exceptional customer service.
Must be well spoken, outgoing, organized, detailed-oriented, dependable and flexible.
Preferred Experience:
1-3 years of experience
Strong communication and customer service skills
Familiarity with ConnectWise Sell
Excellent communication and interpersonal skills
Good critical thinking and problem-solving skills
Working with specific distributors, such as: Ingram Micro, Tech Data, Arrow a strong benefit
Generic deal registration with direct vendors, such as: Fortinet, Dell, etc. considered an advantage
Knowledge of MSPs a strong plus
Office Location:
2001 Butterfield Road
Downers Grove, IL
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Technical Account Manager – Downers Grove, IL
Come join us on our journey.
Technical Account Manager - Downers Grove, IL
We are looking for a technical, outgoing, experienced Technical Account Manager (TAM) to support our client base and increase client satisfaction by providing technical guidance and supporting the clients IT strategy. The Technical Account Manager should be able to satisfy client queries in a timely manner and train clients to use products and develop processes to use our services effectively.
The ideal candidate loves talking with people and discussing transformational technology that can optimize the way that our clients leverage their data and embrace technology enablement. They will drive enterprise program management within their accounts with a focus on the acceleration of cloud adoption and IT platform modernization.
To be successful as a Technical Account Manager, you should have excellent technology skills and knowledge, and interpersonal skills. TAMs also have good business acumen to understand the business side and how technology can help achieve goals of the client. You will be responsible for the building of long-term relationships through both ongoing support and ensuring satisfaction and value realization, leading to retention and growth of the client base.
Responsibilities and Duties:
Design and execute account growth plans for assigned clients.
Grow client revenue by identifying client needs and then expanding our offerings within client.
Schedule, orchestrate and lead client interactions (e.g. meetings, workshops, business reviews) throughout the account management engagement process.
Review assigned clients tickets weekly looking for any opportunities and/or issues coordinating the necessary internal team members to perform root cause analysis. Must be proactive as it is crucial to get out ahead of issues.
Manage agreement renewal process for client base, securing client renewal and price increase by analyzing (but not limited to) the following: profit/loss, actual vs. target margin, ticket volumes and resource consumption.
Own client onboarding process ensuring all internal team members are completing task assignments within expected time frame, and directly communicating weekly with new clients on their onboarding progress status.
Proactively engage and collaborate with necessary internal team members to ensure the highest level of satisfaction with our clients, to effectively manage the client relationship, identify opportunities and gaps/risks within client environment.
Proficient knowledge level, with the ability to translate technical language to non-technical language, around Verity IT products, services, systems and processes; maintaining awareness on emerging products and services within the industry.
Identify clients who are at risk and develop retention strategies, notifying Verity IT management of risk and plan to mitigate risk.
Share relevant client feedback that can help Verity IT improve our support and processes, documenting interactions within designated systems.
Build and develop relationships with contacts at all levels within client organization, at a minimum: executive level, day-to-day and payables contact.
Log all activities, notes and communications into Salesforce or other designated systems.
Develop relationships with clients, communicating effectively, promptly and able to keep the lines of communication open so that key stakeholders are in the loop on active incidents, project status, schedule and priorities.
Support account managers on technology planning of their client base, when needed.
Develop standards with clients that will lead to more efficient support.
Consult on IT processes creation and development using best practices.
Collaborate with other team members, account managers, service desk managers to deliver service.
Other duties as assigned.
Requirements:
Client Service/People Oriented. Understands human nature, manages difficult or emotional situations, responsive to client needs, honors commitments, motivated to build relationships, projects a positive attitude.
Communication Superstar. Engages others, appropriately sets expectations, actively listens to and assesses requests, seeks information not freely provided, shares updates clearly and concisely, organizes details and moves information effectively, ability to translate technical language to non-technical language.
Serves clients with energy and drive, sees all actions to closure – especially in the face of resistance or setbacks, assertive without being aggressive, desires results.
High Adaptability. Coaches, assists, and motivates others to advance common goals in a highly dynamic environment, multi-tasks with ease and knows when to single task for best results, prioritizes well.
High Dependability. Effectively executes multiple priorities simultaneously, strong time-management skills, demonstrates leadership through team-orientation.
Conflict/Resolution Management. Effectively manages conflict situations, can handle the pressure of escalated situations and bring them to resolution, can keep calm in tense situations.
Multi-tasking. Can handle multiple situations from multiple clients at any given time, is well organized and can follow through on multiple items without conflating clients or issues.
Preferred Experience:
- 4+ years of experience
- Demonstrated experience and skills within multiple areas of technology including:
- Microsoft Windows Server and Workstation technologies
- Networking including, firewalls, switching, load balancing
- Backup and Recovery technologies: Datto and Acronis
- Virtualization technology, VMware, Citrix, Azure, AWS
- Storage technologies, SAN, NAS
- Microsoft O365 platform and app suite
- Security Technology – Multi-Factor Authentication (MFA) and Single Sign-on (SSO) – preferably Azure AD
- Security policy design and implementation
- Understanding of Security and Compliance practices like NIST, HIPPA, PCI, ITIL, Mass 201 CMR 17, etc. a plus
- Certifications in one or more of the above technologies a plus
- Knowledge of MSPs or ConnectWise a strong plus
- Strong communication and customer service skills
- Familiarity with ConnectWise Manage and Salesforce a plus
- Experience working in a cross-functional team
- Bachelor’s degree in Computer Science or Engineering
- Experience in technical support and sales support
- Good technical and product knowledge
- Excellent communication and interpersonal skills
- Good critical thinking and problem-solving skills
- Working knowledge of sales software
Office Location:
2001 Butterfield Road
Downers Grove, IL
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Verity IT is an equal opportunity employer and recruitment services provider and does not unlawfully discriminate against any applicant or candidate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation or any other class protected by federal or state law.
What Makes Verity IT Different?
Our People. Our Approach. Our Core Competencies.
Our People
Join our team of experts — well versed in today’s technologies, having achieved a variety of professional certifications, our consultants are the best in the business. In-depth product knowledge, solutions design, basic configuration and project management — our consultants have the skills businesses need!
Our Approach
Each of our IT analysts and consultants is matched to a limited set of clients and works diligently to understand their unique business and needs. As a result, our clients consider our people part of their team; which leads to long-term, mutually rewarding relationships.
Our Core Competencies
Our people skills are first-rate, allowing us to work effectively on project teams, communicate clearly with management and technicians and work well with all of our clients’ personnel.
Like what you see? If you’re ready to expand your career and help shape the future of IT with us —
APPLY TODAY!
Our Address
2001 Butterfield Road, Suite 102
Downers Grove, IL 60515
Call: (888)-642-8472